These Terms & Conditions explain the use of VR Digital's website and the general framework for enquiries and services. Please read them together with our Privacy Policy and Refund & Cancellation Policy.

A website visit or enquiry does not by itself create a paid service contract. The scope, fees, delivery arrangements and other commercial terms for a project must be agreed in writing. Where a signed agreement or accepted written proposal sets out specific terms, those terms govern the relevant service, subject to applicable law.

1. Website information and acceptable use

Website content describes our services and provides general information. It is not a personalised guarantee of results or professional advice for your particular circumstances. We aim to keep it useful and accurate, but information, platform features and service availability can change.

Use the website lawfully. Do not attempt unauthorised access, interfere with its operation, submit malicious code, misuse enquiry forms, impersonate another person or provide information you are not entitled to share. Access may be restricted where reasonably necessary to protect users, systems or legal obligations.

2. Proposals, scope and project changes

The written scope should identify deliverables, responsibilities, fees, dependencies, review arrangements and any agreed timeline. Items outside that scope require a separate agreement or change approval. A consultation, sample, audit or estimate does not include additional implementation work unless expressly agreed.

A change in requirements, access, content or third-party platform availability can affect delivery. We will discuss material changes and any revised scope or cost before proceeding with additional paid work.

3. Client responsibilities and approvals

Clients are responsible for providing accurate business information, lawful source materials, necessary access and timely feedback. You should have the rights and permissions needed for content, customer data, trademarks, images and accounts supplied for a project.

Clients should review factual claims, offers, prices and regulated content before approval or publication. Approval responsibilities and revision rounds are set out in the project agreement. Delays in required information, access or approvals may affect the schedule.

4. Account ownership and access

Your business should retain ownership of its advertising, analytics, business-profile, domain and other business accounts. Appropriate access must be agreed for the work and handled securely. We do not require account ownership merely because we manage a service.

Third-party platforms may suspend an account, reject content, change features or alter their policies. We can help within the agreed scope, but we cannot control a platform's decisions.

5. Fees, invoices and third-party charges

The accepted proposal or agreement sets out service fees, payment milestones, taxes where applicable and payment terms. Advertising spend, hosting, domains, software, subscriptions and other third-party costs are separate unless expressly included.

Please raise an invoice query promptly with supporting details so it can be reviewed. Any proposed pause or termination for a payment issue will be handled according to the agreement and applicable law. Fees and any renewal or payment conditions must be set out in the agreement.

6. Delivery and performance expectations

SEO rankings, search features, advertising costs, lead volumes and conversion rates depend on factors such as competition, demand, budgets, website quality and third-party systems. We do not guarantee a particular ranking, revenue level or number of enquiries unless a specific lawful commitment is expressly agreed in writing.

Reports should be read in the context of available data, attribution limits and the agreed measurement method. AI-assisted outputs and automated suggestions require appropriate review; they are not a substitute for checking facts or obtaining specialist advice where needed.

7. Intellectual property and materials

Rights in custom deliverables, handover materials and payment-related transfer conditions are governed by the written agreement. Existing tools, templates, methods and third-party materials may remain subject to their original ownership or licence terms.

You retain rights in materials you own and provide. Neither party may use the other's confidential information or branding beyond the permission required for the agreed work. Public use of a client's name, testimonial or project as a case study requires appropriate permission.

8. Confidentiality and personal information

Information shared for a project should be used for its agreed purpose and handled with reasonable care. A separate non-disclosure or data-processing agreement may apply where agreed. Our Privacy Policy explains how we handle our own website and business-contact information.

Do not send passwords or sensitive personal information through a public enquiry form. The appropriate access method for a project should be agreed with the team.

9. Cancellation, handover and refunds

Cancellation, notice periods, work completed, account handover and any eligible refund are handled under the written agreement and our Refund & Cancellation Policy. Where work is paused or ended, the parties should confirm the effective date, outstanding deliverables and payments, and the practical handover arrangements.

A policy or contract cannot remove a right or remedy that cannot lawfully be excluded.

10. Liability, concerns and dispute resolution

Responsibilities, remedies and any agreed liability provisions depend on the relevant agreement and applicable law. Nothing on this page excludes liability or consumer rights that cannot lawfully be excluded.

Please contact us first with a clear description of a concern and the relevant project or invoice details so we can review it. If it cannot be resolved directly, the available dispute process is determined by the agreement and applicable law. Indian law applies where applicable, without removing any mandatory protection or remedy available to you.

11. Updates and contact

We may update these website terms as our services or requirements change. A later website update does not silently rewrite an existing signed agreement; amendments to an active project should follow the agreed process. The last-updated date identifies the current website version.

For questions, write to vrdigitalmedia.in@gmail.com or use our contact page. Our business location is Sanganer, Jaipur.

Terms & Conditions