This Privacy Policy explains how VR Digital handles personal information when you visit our website, request an audit, contact us or use our digital marketing and website services. It covers our website and our own business communications. A third-party website or platform has its own privacy practices.

1. Information we collect

We may receive your name, business name, email address, phone number, website URL, service requirements and the information you choose to include in a form, email, call or WhatsApp message. If you become a client, we may also handle proposal, invoice, payment-status and project information needed to deliver the agreed work.

Website tools may collect technical and usage information such as browser or device details, pages visited, referral sources, timestamps and interaction events. Some service providers may also process an IP address. Our website uses browser storage for features such as theme preferences, administrative sign-in and session-based visit measurement.

An audit request may involve reviewing publicly accessible pages, search visibility and technical information about the website you submit. Share only information you are authorised to provide, and avoid sending passwords or sensitive personal information through ordinary enquiry forms.

2. How we use information

We use relevant information to:

Respond to enquiries, arrange discussions and provide requested audits or proposals.
Deliver, support and administer agreed services and client accounts.
Send project updates, invoices and communications connected to your request or contract.
Understand website use, measure enquiries and improve our website and services.
Protect accounts, investigate misuse, resolve disputes and meet applicable legal obligations.

We use information for the purpose for which it was provided, related business purposes that are reasonably expected, or another purpose supported by an appropriate legal basis. If you receive optional promotional communications, you can ask us to stop them.

3. Cookies, browser storage and analytics

Our website uses Google Tag Manager to manage website tags and may use analytics or advertising measurement tools to understand visits and enquiry activity. A tag manager does not by itself describe every tag that may be configured through it. Third-party tools can use their own cookies or identifiers according to their settings and policies.

Some browser storage supports essential or requested features, such as administrative authentication and your selected display theme. Other measurement helps us understand how visitors reach and use the website. You can review browser cookie and storage controls, block third-party cookies or remove stored data. Doing so may affect some functionality. Where consent is required for a particular use, applicable consent requirements apply; visiting this page does not waive those requirements.

For information about Google's handling of data, see Google's Privacy Policy. A link to a third-party policy does not replace our responsibility for our own processing.

4. Service providers and information sharing

We may use hosting, email, analytics, communications, payment, cloud-storage and project tools to operate our business. Where relevant to an agreed service, specialist tools, including AI-assisted research or audit tools, may process information needed for that task. Access and sharing should be limited to the business purpose and the information reasonably required.

We may share information with an authorised provider involved in delivering your requested service, with your instruction or permission, or where disclosure is required or permitted by applicable law. We do not sell enquiry contact details as a contact list. Client information is not published as a testimonial or case study without the appropriate permission.

5. Client accounts and project data

Clients should retain ownership of their business accounts. The access needed for a project should be agreed separately and limited to the work being carried out. If we handle personal information on a client's behalf, the project agreement and applicable data-protection requirements govern that work. This website policy does not replace a client-specific processing agreement.

6. Retention and security

We keep information for as long as reasonably needed for the relevant enquiry, service, business record or legal obligation. Different records may need different retention periods. Information may also be retained when necessary to resolve a dispute, prevent misuse or meet accounting and legal requirements.

We use reasonable safeguards appropriate to the information and the systems involved. No online service, email channel or storage system can be guaranteed completely secure. If an incident occurs, we will assess it and take the actions and notifications required by applicable law.

7. Your choices and privacy requests

You can contact us to ask about your information, request a correction or deletion, withdraw a permission where relevant, or raise a privacy concern. Available rights and exceptions depend on the applicable law and circumstances. A deletion request may not require us to remove records we must lawfully retain.

To protect your information, we may ask for proportionate details to verify a request. Please describe the request and the email address or project it relates to. We will respond in accordance with applicable requirements. You may also raise a concern with the appropriate authority where the law provides that right.

8. International providers and external links

Some providers and clients operate outside India. Information may therefore be processed in another country, subject to applicable requirements and any relevant contractual safeguards. External links, embedded maps and communications platforms are operated by their respective providers; review their policies before submitting information to them.

9. Children and policy updates

Our business services and enquiry forms are intended for adults acting for themselves or a business. If you believe a child has provided personal information to us, contact us so we can review the situation and take appropriate action.

We may update this policy when our services, tools or legal requirements change. The last-updated date on this page identifies the current version. Material changes will be communicated where required.

10. Contact VR Digital

For questions, write to vrdigitalmedia.in@gmail.com or use our contact page. Our business location is Sanganer, Jaipur.

You can also read our Terms & Conditions and Refund & Cancellation Policy.

Privacy Policy